PhilMilliman

Business Evolution

The Age of Collaborative Quality

by on Feb.12, 2010, under Business Evolution

This is the beginning of a blog about where I think commerce is heading.

The computer generation was originally lauded as a game-changer for business.  It was supposed to bring in days of unprecedented productivity and quality.  This was not realized for longer than people expected, mostly because of the massive foundation in technology and software required to allow people to build on a computing platform.  More on this later.

Finally, as the web became a low cost development tool and significant foundations of applications and features had been made available, productivity began to increase dramatically.  The most significant gains have been made in the past 5 years.  Now it is possible to develop, market, and deliver information, applications, and some products with little cost and effort.  Google and other service providers are providing tools to enhance the business environment to a degree that would have cost companies millions of dollars to utilize in the past.

I believe that the emergence of a leisure class (the large group of baby boomers reaching retirement), trends of applications, outsourcing, web platforms, and the large range of other information tools around us is leading us to a new phase in business.  I shall call it the “Era of Collaborative Quality”.  People have time, the development platform is powerful AND inexpensive, and the web platform makes geography nearly irrelevant.  As an example, look at the rise of open source software.  People have time and motivation to work on not-for-profit activities, settling for enough money to live in moderate means, able to work on projects that strongly motivate them, and can deliver quality they can be proud of.  The result will be business engines consisting of people with complementary skills in diverse geographies leading to very custom applications and high quality – high productivity systems.

More later as I develop the concept.

Phil

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